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 Some Female executives are finding a new way to make life at the top a little less solitary.

They are hiring confidants: counselors or therapists who serve as occasional sounding boards on work-related issues and problems.

 These shrinks-on-standby or counselors-on-call do not offer business advice. But they're available on short notice to talk about career stresses and frustrations. Sometimes personal business consultants or peer coaches fill the same niche.

"We sometimes need the knowledge that we are not completely alone, that there is someone out there who we can talk to about the stresses, the conflicts and the feeling side of some of the decisions we're making," says Deirdre Jersey, owner of a Raleigh, NC, public relations firm, Public Images. She has an on-call arrangement with a coach.

As many Female business owners and top executives know, there is, quite often, no ready ear. There is no colleague on your own level (and certainly no subordinate) with whom you can comfortably discuss personality conflicts with an employee or stress over a situation you may not have handled well.

And "talking through things is important to most women," Jersey says.

"Stylistically, (women and men) are worlds apart," says Maxine Hartley, a Manhattan consultant who specializes in women's issues. "The decision reached by a man and a woman might be quite similar, but the process of getting there is often very different."

And that's OK, says Joyce Jordan, a Raleigh, NC, clinical social worker who serves as counselor-on-call to for several female clients. These women "tend to be among my healthiest clients," she says. They talk about everything from the "emotionality factor" in "making unpleasant personnel decisions" to coming to terms with competition with other women, she says.

The hire-a-consultant phenomenon is almost exclusively a Female thing.

"Most men in (executive) positions believe they should know how to handle themselves in all situations," says Jordan, so the concept doesn't readily occur to them.

"They're still stuck in the old models," says Leslie Smith, spokeswoman for the National Association for Female Executives. "They cannot show they're vulnerable."

Women seeking conversation on demand are finding a variety of options.

Some management consultants offer executives a service known as "business coaching." For a fee, the consultants listen and offer advice on all manner of personnel and interpersonal dealings. While they work with both men and Women, most report coaching more Women.

"There is not someone else down the hall for these people to talk to," says Lori Pedelty, head of Capstone Consulting in Chicago. She's now a business coach to many clients she previously assisted through strategic planning, reorganizations and other such projects.

Unlike therapists or counselors, business coaches offer specific business advice. But they also are frequently called upon "when the manager simply needs someone to confide in," says Pedelty.

Pedelty and her clients have talked about how to smooth out a relationship with an employee after a big blowup; how to undo a promotion after the employee turned out to be woefully unsuited; how to prepare the staff of a small company for the imminent retirement of the CEO; and how to be a more effective leader and communicator. "These are all thorny problems that require the professional expertise I can provide, as well as compassion and sympathy for the turmoil the client is going through."

Pat Ewert, CEO of Joseph Electronics, a $10 million firm in Niles, Ill., Has had a business coach arrangement with Pedelty for several months. Ewert ways it's vital to have an adviser "who has some distance form the company…is non-judgmental and who has my best interests at heart." And, she says, the relationship has contributed mightily to her personal growth.

Some might wonder if this is yet another fast-tracker fad, like hiring personal fitness trainers in the late '80s. Most observers think not.

There are many reasons this trend is emerging now, they say. First, Women in top positions are no longer mimicking successful men; they're growing more comfortable with their distinctive differences, including what for many is a need to talk out issues.

Furthermore, "we haven't been in high positions all that long," says Hartley, and so women are seeking a kind of continuing education.

Also, says Pedelty, most Women have a stronger need than men to see a career as something that contributes to their happiness and fulfillment.

Finally, there's the personal/professional conundrum. "It is still primarily the burden of a woman to deal with the balance of work and family," says Pedelty, and that can require periodic examination, prioritizing and venting.

"Women have unique needs, and those needs are not going to go away," says Pedelty. "Women will continue to look for ways to refine their strengths, and this in one way of doing that."

PHOTO CAPTION - Photo by Anne Ryan, USA TODAY Corporate talk:
Business coach Lori Pedelty, left, helps clients like Kris Kelly of the
Premisys Corp. sort through work-related problems and stresses.

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Getting Female-Led Feedback

Talk isn't necessarily cheap.

The going rate for a counselor-on-call or personal business consultant is $75 to $350 per hour or more.

But phone consultations are acceptable. And some counselors will bill on quarter-hour increments if a full hour isn't needed.

There are also some no-cost options. Some affiliates of the National Association for Female Executives conduct formal peer-coaching sessions, during which members describe their problems and a small team of professional women analyze the facts and offer advice and solutions.

Similar sessions are being conducted by chapters of the National Association of Women Business Owners. The Long Island chapter just this month established an advisory board, patterned after other association chapters, that will be convened whenever members "have a problem they want to bring before their peers," says Connie Partridge, head of Partridge Promotions.

Some women have solved the isolation problem by constructing informal arrangements with other professionals.

Carolyn Grant, owner of Plants by Grant, a Raleigh, NC, interior landscaping business with 57 employees, has four "peer counselors" whom she calls with some regularity.

"I can call them for anything, and vice versa, and have complete confidence in the confidentiality and the reliability of information or advice."

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Lori Pedelty, Capstone Consulting Group, Inc. has recuited and provided executive coaching to numerous Female business leaders. She also specializes in working with companies that are Female-Led.

Women are transforming every aspect of business and society; money, power, sex, family and technology. Leadership skill development is essential for Women to develop both in their professional and personal relationships. Women must develop there own personal leadership style that will influence and motivate others.

The growing economic power of Women is one of the most important trends of our time. Drawing on her experience in working with many leading organizations, including Arthur Andersen, Brookfield Zoo, Deloitte Touche, Motorola, PriceWaterhouseCoopers and Shure Lori Pedely has helped many leading companies adapt their structure to acknowledge how Women are changing the dynamics of their business today.

If you insist that business is all about the numbers, consider these Female Facts:

  • In 2005 Women account for more than 50 percent of all stock ownership in the United States. By 2010, Women will account for half of all private wealth in the United States, or about $14 trillion. By the year 2020 it is anticipated that $22 trillion in wealth will have shifted from men to Women.
  • Women currently have the authority for purchasing or control $7 trillion in consumer and business spending. They are responsible for buying 94 percent of home furnishings, 91 percent of house purchases, 60 percent of cars and trucks, and 50 percent of business travel.
  • Women-owned businesses employ more people in the United States than the Fortune 500 companies employ. Today Women-owned businesses account for 33 percent of all firms in the country.
  • In 2002 Women earned 57 percent of the BA's awarded in the United States. In graduate programs, Women now make up 49 percent of law school and 50 percent of medical school attendees.
  • Sixty percent of adult Women in America work outside the home. Thirty percent of married Women now outearn their husbands. There are now 46 million American Women who are divorced, widowed or who never married.
  • In 2003 Women surpassed men as the majority users of the Internet. In 2004 Women surpassed men as the primary consumers of electronic equipment, including computers, cameras and personal digital assistants.

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Located in the Printers Row District of Central Chicago
723 South Dearborn Street,
Chicago, IL 60605
Tel: (312) 753-5701
Fax: (312) 753-7503

e-mail: Lori@CapstoneConsulting.com