President’s Corner

I want to let you know about some exciting changes happening at The Parking Spot. Our customer service has always set us apart and has been what has allowed us to provide unparalleled service to our customers making us their parking destination once they have arrived at the airport.

Today we are announcing our online Spotlight on Leaning program that utilizes technology to deliver more opportunities to you. Our employees are our most valuable resource and we will be creating structured courses that will support every employee through a path of continuous growth and development.

What Does This Mean for You?

Our goal is to be the customer service leader in the airport parking industry. We intend to continue to raise the bar for customer expectations in our industry. To achieve that goal we realize that there must be a significant investment in training our employees at all levels. We care about our employees and want YOU to care about our guests in the same way.

We know you want to grow professionally and we want the same thing for you. The more our people grow the more successful we believe you will be in your hospitality career and in your life. By establishing a strong learning culture we will be strengthening your knowledge in our systems and processes. If you have any suggestions for your training needs please let your supervisor know or drop me a line and I will see if we can accommodate your needs.

Why Is The Parking Spot Doing This?

We're simply keeping pace with the times. We are using technology to introduce and deliver our training programs. So if you have Internet access, you will be able to develop your skills and enhance your knowledge.

This September, you will be hearing about our Operation Hospitality and our Spotlight on Learning training program.

Sincerely,

Marty Nesbitt
Founder and President